Under the direction of the Chief Information Officer, configure, repair, upgrade and troubleshoot virtual servers, audio-visual systems, server hardware, routers, switches, firewalls, access points, battery backups, third-party software and domain attributes; manage software licensing; document procedures and train staff.
- Configure, repair, upgrade and troubleshoot virtual servers, audio-visual systems, server hardware, routers, switches, firewalls, access points, battery backups, third-party software, and domain attributes including DNS, DHCP, file shares and active directories.
- Plan and implement the installation and operation of network operating systems, server operating systems, and software applications running on college servers; plan and maintain the design of network infrastructure for all college locations.
- Manage software licensing; communicate with vendors to rectify discrepancies and solve technical issues.
- Perform network administration duties including creating network and user group accounts and access levels.
- Install, configure and administer the college network; install, modify and integrate a variety of network applications; configure workstations for network access; create users, groups, and establish access levels and network security; create system/user log-in scripts; configure network and system policies and data migration and transfers.
- Research and recommend to supervisor technical strategic planning required to keep networks, servers, and workstation client software current; communicate with vendors to define specifications on network projects and services; oversee on any work done by vendors on the college’s network equipment; maintain a current knowledge of networking electronics, network server operating systems, workstation operating systems, and standard software applications.
- Analyze, isolate and correct complex hardware, software and network malfunctions including software applications errors, hardware/software errors, communications errors, network address conflicts, puts and other malfunctions.
- Install, configure and troubleshoot network backup systems and data communications equipment, leased circuits, asynchronous communications lines, modems, and related software; install, configure and troubleshoot routers, workstations and related peripherals; maintain the college’s anti-virus solution.
- Monitor, correct and maintain email system to assure reliable email communications; configure, maintain and verify network backup system.
- Meet with personnel to analyze and determine hardware and software needs; research, recommend and provide equipment specifications and appropriate software for purchase; participate in the planning and design process for large cabling/network projects.
- Train and evaluate the performance of assigned staff; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions.
- Prepare and maintain a variety of reports, records and files related to personnel and assigned activities.
- Communicate with administrators, personnel and outside organizations to coordinate activities, resolve issues and conflicts and exchange information.
- Operate a computer and assigned software programs; operate other office equipment as assigned.
- Attend a variety of meetings as assigned, including technology conferences and trainings to identify current technology trends and opportunities.
- Perform other related duties as assigned.
- Knowledge of:
- Active Directory
- LAN and WAN network software and hardware configurations and enhancements.
- Components and capabilities of distributed data processing systems.
- Backup procedures for server hardware and software including disaster recovery procedures.
- Assigned server functions and capabilities.
- Data processing systems and procedures.
- Data communications and network protocols.
- TCP/IP addressing routing, configuration and troubleshooting methods.
- Appropriate diagnostic tools and program documentation.
- Principles and practices of supervision and training.
- Technical aspects of field of specialty.
- Oral and written communication skills.
- Interpersonal skills using tact, patience and courtesy.
- Ability to:
- Recommend, design, install, maintain and administer LAN and WAN computer systems and peripherals.
- Provide technical assistance to department and site personnel in the operation of network functions.
- Analyze, troubleshoot and correct complex network protocol and data communications issues.
- Implement new applications and programs.
- Train and evaluate the performance of assigned staff.
- Establish and maintain cooperative and effective working relationships with others.
- Plan and organize work. Work independently with little direction. Meet schedules and timelines.
- Meet physical demands of job tasks, including oral and written communication, computer operation, and equipment and hardware setup and configuration.
- Education and Experience:
- Equivalent to: an associate’s degree in computer science or related field and three years of increasingly responsibly technology services experience, including some experience managing a network.
Reports to: Chief Information Officer
Pay Range: Compensation commensurate with qualifications and experience
Benefits: Competitive Health, Vision, Dental, Retirement, Vacation and Sick Benefits
Position Classification: Salaried Full-time, exempt
Other: Fingerprint check required as a condition of employment.
Please upload your resume, cover letter, list of at least three professional references, and any other documentation to our online application. Review of applications will begin immediately, and continue until the position is filled.
Sierra Nevada College is an Equal Opportunity Employer